- Americans with Disabilities Act (ADA)
Americans with Disabilities Act (ADA)
Americans with Disabilities Act (ADA) Grievance
Submit an ADA related grievance using this electronic form. This is also accessible in our mobile application GoModesto!.
Grievance Procedures and Instructions
Upon request, reasonable accommodations will be provided in completing the form, or alternative formats of the form will be provided.
Updated Review for City of Modesto Programs, Services Activities, Facilities, Transit Stops and Public Right-of-Way.
If you use assistive technology (such as a Braille reader, or a screen reader) and the format of any material on this website interferes with your ability to access information, please contact us. To enable us to respond in a manner most helpful to you, please indicate the nature of your accessibility problem, the preferred format in which to receive the material, the web address of the requested material, and your contact information.
Notice of Compliance under the Americans with Disabilities Act
In accordance with the requirements of Title II of the Americans with Disabilities Act (ADA) of 1990, the Fair Employment & Housing Act (FEHA), the Rehabilitation Act of 1973 (as amended), Government Code section 11135 and other applicable codes, the City of Modesto (“City”) will not discriminate against individuals on the basis of disability in the City’s services, programs, or activities.
The City does not discriminate on the basis of disability in its hiring or employment practices and complies with the FEHA and ADA Title I, including all regulations promulgated by the U.S. Equal Employment Opportunity Commission under Title I of the ADA.
The City will generally, upon request, provide appropriate aids and services leading to effective communication for qualified persons with disabilities so they can participate equally in the City’s programs, services, and activities, including qualified sign language interpreters, documents in Braille and other ways of making information and communication accessible to people with disabilities.
Modifications to Policies and Procedures
The City will make reasonable modifications to ensure that people with disabilities have an equal opportunity to enjoy all of its programs, services, and activities. For example, individuals with service animals behaving within applicable standards are welcome in City offices and facilities, even when pets are generally prohibited.
Anyone who requires auxiliary aids or services for effective communication, or a modification of policies or procedures to participate in a City program, service, or activity, should contact the City's ADA Coordinator as far in advance as possible but no later than 24 hours before the scheduled event.
For TTY Users, the City can be reached through a 7-1-1 California Replay Service.
Complaints that a City program, service, or activity is not accessible to persons with disabilities and complaints of disability-based discrimination against applicants for City employment or City employees should be directed to the Christina Alger, ADA Coordinator.
Neither the ADA nor state law requires the City to take action that would fundamentally alter the nature of its programs, activities, or services or impose an undue financial or administrative burden.
The City will not place a surcharge on a particular individual with a disability or any group of individuals with disabilities to cover the cost of providing auxiliary aids/services or reasonable modifications of policy, such as retrieving items from locations that are open to the public but are not accessible to persons who use wheelchairs.
The City of Modesto will not place a surcharge on a particular individual with a disability or any group of individuals with disabilities to cover the cost of providing auxiliary aids/services or reasonable modifications of policy, such as retrieving items from locations that are open to the public but are not accessible to persons who use wheelchairs.