When will my Utility Bill become delinquent?
Bills are due and payable upon receipt and become delinquent at the end of each billing cycle in which they are issued. If not received in our office by payment due date, bills are delinquent and subject to additional fees and disconnection. If services are turned off for non-payment, payment of all balances owing plus fees will be required to restore service. Checks are not accepted for accounts once a final notice has been mailed.

Payments received after 3 p.m. on accounts that are disconnected, will not have the service restored until the following business day. Only City personnel are authorized to disconnect and/or reconnect service. Unauthorized tampering/damage could delay restoration of services up to one week and result in additional fees.

Show All Answers

1. How much will my deposit be?
2. When will my Utility Bill become delinquent?
3. Do I need Garbage service?
4. How do I find out more about Groundwater Sustainability?
5. When will I receive a Delinquent notice?
6. How do I dispute my bill?
7. How much is a Return Payment fee?
8. When will I receive my Final Closing Bill?
9. Who is my Garbage Company?
10. What do I do if my service has been disconnected?
11. When can I expect my service to be restored after making my payment?
12. Who do I contact for a Bulky Item Pick Up?
13. What is my billing service period?
14. If I get disconnected for non-payment does that stop my billing?
15. How do I terminate and close my Utility account?
16. How do I change the mailing address on my utility account?