If I get disconnected for non-payment does that stop my billing?

No, your Water, sewer, and storm drain charges are considered "ready to use" and will continue to be billed monthly as long as the utility account is open. Only water consumption is based on usage. Services where the water is off for non-payment are still connected to City systems and the charges will continue to be billed. Garbage service is not discontinued when water is turned off for non-payment, and the charges will continue to be billed.

Show All Answers

1. How much will my deposit be?
2. When will my Utility Bill become delinquent?
3. Do I need Garbage service?
4. How do I find out more about Groundwater Sustainability?
5. When will I receive a Delinquent notice?
6. How do I dispute my bill?
7. How much is a Return Payment fee?
8. When will I receive my Final Closing Bill?
9. Who is my Garbage Company?
10. What do I do if my service has been disconnected?
11. When can I expect my service to be restored after making my payment?
12. Who do I contact for a Bulky Item Pick Up?
13. What is my billing service period?
14. If I get disconnected for non-payment does that stop my billing?
15. How do I terminate and close my Utility account?
16. How do I change the mailing address on my utility account?