Will I be notified that my discount application has been approved?

Yes, a discount approval letter will be sent to notify you once the application has been reviewed. Please allow four (4) to six (6) weeks for processing.

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1. What is the Utility Billing Assistance Program?
2. Who is eligible for the Utility Billing Assistance Program?
3. How do I apply for the Utility Billing Assistance Program?
4. Will I be notified that my discount application has been approved?
5. Does my discount automatically transfer to my new utility service account if I should move and close my account?