I have a complaint or issue with my service or the City’s programs. What can I do?

You can contact the City through one of these methods and we will assist you:

  1. Contact Solid Waste Management
  2. Call 209-577-5494

Show All Answers

1. What solid waste services changed on July 31, 2023?
2. Why did the organics (green) container schedule change on July 31, 2023?
3. Why did the recycling (blue) container schedule change on July 31, 2023?
4. Did my rate increase on July 31, 2023?
5. What is SB 1383?
6. Why do we need a new container?
7. When will I get the third container for recycling?
8. What happens if I do not separate my waste correctly?
9. How do I know where to put cardboard or paper products?
10. Do I need to have all the containers? Can I just have one or two and pay less?
11. I don’t have space for the Recycling container, I don’t want it
12. I already take my recycling to a Collection Center
13. What happens to waste in each container?
14. Can I self-haul my own waste?
15. Can I share my service with someone else?
16. How to I prevent issues from odor and pests?
17. Can I use compostable bags?
18. Do residents have to donate surplus edible food under the law?
19. Where can I find more information on the law?
20. I have a complaint or issue with my service or the City’s programs. What can I do?
21. What goes in which container?